7 ways to test the market for a new product
Discover 7 key methods to test the market for your new product. Gain valuable insights to validate your idea and increase your chances of success.
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Cradle-to-grave: The complete product life cycle
Cradle-to-grave is an approach that evaluates a product’s feedback management, seeking to continuously optimize the product to extend its life cycle.
What is product experience and how to improve it?
Product Experience represents a customer’s entire journey with a product. Read our guide to learn how you can improve your product experience.
Forsta names Brian Bhuta as Chief Product Officer
Forsta names Brian Bhuta as Chief Product Officer Accomplished product executive to spearhead innovation across the newly merged company’s suite of CX insights and research technology products New York, NY, Oslo, Norway and London, UK – September 21, 2021 Forsta, the leading Customer Experience and Research Technology company created earlier this year by the merger of Confirmit and FocusVision, […]
The successful habits of CX professionals
White Paper The successful habits of CX professionals The cat’s out of the bag. We couldn’t keep it a secret anymore. We’ve gathered insights from 435 professionals acing the CX game and we’re ready to share them with you. Everything from practical habits and tactical tips to proven strategies is included in The […]
Cultivating a human-experience culture: How to transform your organization from the inside out
Explore the importance of a human-centric culture in organizations, its core principles, and values, and how it impacts both customer and employee satisfaction. And find out how to assess your organization’s current culture and identify potential barriers to cultural change, followed by six key steps to transform your organization from the inside out.
Why Forsta Discussions trumps Zoom and Teams for market research professionals
Forsta Discussions is the ideal solution for market research professionals looking for a focus group platform that offers functionality for effective communication and analysis, PII handling, time-synced chat and note-taking, and real-time emotion capture. Read on to learn why Forsta Discussions trumps Zoom and Teams.
Beyond customer satisfaction: The crucial role of Human Experience in business success
Discover how the human experience goes beyond customer satisfaction metrics and plays a crucial role in driving business success. Learn how empathy and personal connections can create a competitive advantage and how the human experience is intricately connected to employee engagement.
What is digital customer experience? A complete guide
Gain a key understanding of digital customer experience and how it can improve your business. Learn the best practices to enhance your online customer interactions.
The business value of CX: Speaking the leadership’s language
Discover how aligning your CX activities with commercial objectives can lead to bigger and better business outcomes. Learn to speak the language of leadership and achieve success with CX
