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Customer experience

3 winning data strategies for human-centric organisations

3 winning data strategies for human-centric organizations Today, there is unprecedented demand for high-quality data, research and experience feedback. For leaders of Experience and Insights teams, this is a transformative opportunity. Those who succeed will operate at the strategic heart of their organizations. They will help drive innovation, customer retention, acquisition, and growth. And they […]

3 winning data strategies for human-centric organisations
Customer experience

Remember the date: 29th of November, 2021 Forsta has arrived

Remember the date: 29th of November, 2021 Forsta has arrived Confirmit, Dapresy and FocusVision have joined forces to create Forsta. Combining the best of all three brands, Forsta will break down the silos of different research styles – giving a new level of insight into human experiences.  Everything in one place. Forsta puts all your research together to show you the full picture.  […]

Remember the date: 29th of November, 2021 Forsta has arrived
News

Forsta launches Human Experience (HX) Partner Program to offer white labeled Customer Experience (CX) offerings to Market Research agencies

Forsta launches Human Experience (HX) Partner Program to offer white labeled Customer Experience (CX) offerings to Market Research Agencies  ‘Plug-and-play’ solution significantly expands research firms’ service offerings and business opportunities while extending enhanced value to clients LONDON / NEW YORK – June 2, 2022 – Forsta, an industry-leading global provider of market research, customer experience […]

Forsta launches Human Experience (HX) Partner Program to offer white labeled Customer Experience (CX) offerings to Market Research agencies
Data sheet

HX Catalysts: Customer Journey Mapping

hx catalysts Customer Journey Mapping Join the dots on your customer journeys Do you really know your customers? Can you put your finger on their changing expectations, emotions, and goals? Do you know why they buy? Or why they don’t? Are you empowered to deliver the effortless experience your customers demand? With Forsta you can: […]

HX Catalysts: Customer Journey Mapping
Webinar

Strategies for agency success in the era of research technology: Consulting and premium advisory services

Strategies for agency success in the era of research technology: Consulting and premium advisory services Tightening research budgets. Increased use of DIY technologies. Profit margins under relentless downward pressure. Wherever you look these days, you can find doom-and-gloom commentary on the outlook for research agencies.  But there’s an alternative story here.  Demand for research and […]

Strategies for agency success in the era of research technology: Consulting and premium advisory services