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Forsta Discussions is the ideal solution for market research professionals looking for a focus group platform that offers functionality for effective communication and analysis, PII handling, time-synced chat and note-taking, and real-time emotion capture. Read on to learn why Forsta Discussions trumps Zoom and Teams.
Discover the impact of digital transformation on customer experience. Learn how to leverage technology to improve your customer experience.
The local experience: How customer experiences are redefining local marketing online and offline Your customer’s experience with your brand begins the moment they are in need of your products or services. Often this takes place well before they ever visit a physical location in the search results. If you’re not positioned well for these critical […]
HX SUPERHEROES PODCAST Episode 04: Jaclyn von Oven | Best Buy Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Reinventing with purpose: The power of reimagining customer experiences at Best Buy In our latest HX Superheroes episode, we had the pleasure of hosting […]
Discover how the human experience goes beyond customer satisfaction metrics and plays a crucial role in driving business success. Learn how empathy and personal connections can create a competitive advantage and how the human experience is intricately connected to employee engagement.
HX catalysts Competitive Benchmarking Size yourself up, so you can step beyond. Competitive Benchmarking What if standing out in a crowded marketplace was simple? What if you could outsmart your biggest rival? What if you could devise a strategy to surpass them? With Forsta, you can You’ll also get: How it works Check out our […]
HX catalysts Insight Activator Accelerate your time from insight to improvement. Insight Activator Are you truly improving customer experience, or just spinning your wheels? Do you know who’s leading change? Is the change happening fast enough? Is your organization open to new ideas and real innovation? Forsta Insight Activator helps you deliver real change throughout […]
Gain a key understanding of digital customer experience and how it can improve your business. Learn the best practices to enhance your online customer interactions.
Forsta Discussions Get to the heart of what matters with in-depth conversations Discussions is a DIY video conferencing tool to schedule, conduct and observe online one-on-one interviews or focus groups. It is integrated into the Forsta HX platform, allowing you to extend and enhance your research. Delve into the human experience and get deeper insights […]
Discover the importance of prioritizing the human experience in business to foster customer loyalty and secure a competitive advantage. Learn practical strategies to integrate this concept into every aspect of your organization.
