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Podcasts

Episode 06: John Sills | The Foundation

Forsta HX Superheroes
Forsta HX Superheroes
Episode 06: John Sills | The Foundation
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HX SUPERHEROES PODCAST Episode 06: John Sills | The Foundation Tune in to this episode wherever you get your podcasts. If you found this episode insightful please like and subscribe. Apple Spotify YouTube Rediscovering the human element: Restoring authenticity in customer experience CX myth-buster, ardent HX enthusiast, and Managing Partner at The Foundation – John […]

Episode 06: John Sills | The Foundation
News

PG Forsta launches Research HX to empower researchers with AI-driven speed and precision

PG Forsta launches Research HX to empower researchers with AI-driven speed and precision New Platform Slashes Research Time, Boosts Data Quality, and Empowers Researchers with AI   [BOSTON, January 21, 2025] – PG Forsta, a leading research and experience technology company, has unveiled Research HX, an AI-powered market research solution suite designed to increase efficiencies, improve […]

PG Forsta launches Research HX to empower researchers with AI-driven speed and precision
Ebook

Improving brand equity through AAU Surveys

Improving brand equity through AAU Surveys How is your brand doing? How much do your customers like or dislike what you have to offer? And, when was the last time you asked them? An important part of driving customer loyalty is having a good understanding of the brand experience. In other words, what is the […]

Improving brand equity through AAU Surveys
White paper

5 Steps to ensure your digital CX program delivers results

5 Steps to ensure your digital CX program delivers results The importance of CX has grown suddenly and dramatically since 2019, with the COVID-19 pandemic accelerating customer expectations for digital interactions and services. Partly due to the global pandemic, this phenomenal increase has forced brands to add more channels and truly embrace digital transformation in […]

5 Steps to ensure your digital CX program delivers results
Ebook

Five techniques to build a successful study

Five techniques to build a successful study Digital qualitative research can yield an extremely rich view of people’s lives, we just need to pause and consider the best way to approach it. The online medium is different, and as a result the research approach needs to adapt. Forsta is built upon the principle of getting […]

Five techniques to build a successful study
Case study

More time for Comscore. More confidence for clients.

More time for Comscore. More confidence for clients. Tools used Deck creation Cross tabulation Infographic dashboards Audience and advertising measurement firm Comscore needed our help to save time – without sacrificing on data quality. The challenge Helping Comscore balance speed with depth  Comscore needed two things. First, a way to pick up the pace of processing and […]

More time for Comscore. More confidence for clients.
Ebook

Video open ends Research best practices

Video open ends Research best practices Why video open ends? Forsta’s survey platform enables respondents to submit video open ends, or a video capture via a webcam or mobile video camera. With the video open end, the respondent is asked to record and upload a video in response to a question or exercise in the […]

Video open ends Research best practices