Home Resource Library Webinar Using AI to derive context and actionable insights from open ended feedback

Using AI to derive context and actionable insights from open ended feedback

How can researchers derive context from open-end verbatims at speed and scale? Are there tools that can assist to drive more actionable insights without having to pour over responses manually?

Hear Forsta’s VP of Global Sales, Manny Rodriguez, and guest speaker Taru Aalto, VP of Channel Sales and Partner Offerings at Lumoa discuss all things AI & text analytics, and explore the powerful new partnership between Forsta and Lumoa.

Leveraging the power of the Forsta and Lumoa platforms when conducting quantitative research we’ll be discussing how our clients are leveraging our unique offering to enrich their research, how AI changes the kind of questions you can ask and insights you can gather, and discuss the next generation of text analytics capabilities.

Key takeaways:

  • Discover how Lumoa leverages the power of AI, NLP and sentiment analysis to scale the use of open ended, unstructured feedback in international multi language setting.
  • Explore how verbatims analyzed through Lumoa’s platform provide unique insights and more actionable intelligence vs competing text analytics tools.
  • How are some of Forsta and Lumoa’s most successful clients are leveraging this partnership to expand their research capabilities.
Ebook

Adapt to thrive: Innovation, AI and speed to insight

Adapt to thrive: Innovation, AI and speed to insight Adapt to thrive: Innovation, AI and speed to insight Market research has long been seen as a slow-moving industry, often hesitant to embrace new technologies and methodologies. Being forced to give up in-person research methods accelerated the adoption of digital-first ways of working, AI-driven insights, and […]

Read more
Adapt to thrive: Innovation, AI and speed to insight
Ebook

The digital leader’s guide to CX

The digital leader’s guide to CX: An omnichannel strategy for better business outcomes The digital leader’s guide to CX: An omnichannel strategy for better business outcomes Seamless, Smart, Scalable CX for leaders The future of digital customer experience is here—and it’s more connected, intelligent, and actionable than ever. Digital leaders know the challenge all too […]

Read more
The digital leader’s guide to CX
Ebook

Emotions: the key to unlocking insights for results

Emotions: the key to unlocking insights for results Emotions: the key to unlocking insights for results Clarity, Connection, Conversion. Seamlessly Achieved. In the world of customer experience (CX), many programs fall short by focusing on outdated score-chasing metrics like NPS without realizing the untapped potential of emotional insights. This eBook is your guide to unlocking […]

Read more
Emotions: the key to unlocking insights for results

Learn more about our industry leading platform

FORSTA NEWSLETTER

Get industry insights that matter,
delivered direct to your inbox

We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.