The 3 secrets to activating your insights for exceptional human experiences
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In today’s complex business environment, measuring ROI is just the beginning. The true challenge lies in turning those measurements into tangible impact.
Join us for our on-demand webinar, “The 3 secrets to activating your insights for exceptional human experiences,” where we unravel the dynamics of making your data work for you to deliver lasting change and ultimately create a human experience-oriented organization. During the 30-minute session, we’ll discuss how to:
- Define and measure your commercial aims
- Identify the experience drivers of revenue and performance
- Realize value by empowering employees
- Break the silos and take action
Speakers:
-Joana de Quintanilha – VP, Principal Analyst – Forrester
-James Elliott, Principal Consultant – Forsta
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