Home Resource Library Webinar AI and the new era of customer experience: Insights for 2025 and beyond

AI and the new era of customer experience: Insights for 2025 and beyond

Webinar synopsis:

In today’s fast-paced digital landscape, customer experience (CX) is the ultimate differentiator—and AI is rewriting the playbook for how businesses connect with their customers.

Tune in to an engaging session that blends cutting-edge thought leadership with actionable strategies to elevate your CX game.

Video

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Many feedback programs measure Net Promoter Score movements, but few can reveal the “why” of customer behavior. Forsta’s HX Benchmarks puts performance in context so you can understand what great experiences look like for your customers. Learn more about the human-centered intelligence you need to outperform the market.

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Research HX
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Integration: the new frontier of insights for research HX

Integration: the new frontier of insights for research HX Webinar synopsis: Discover the faster, smarter and more accurate way to research with Research HX. Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps and AI enhancements to the tools you use daily. Related resources

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Integration: the new frontier of insights for research HX
Ebook

The complete guide to market research software

The complete guide to market research software The complete guide to market research software The landscape for market research and analytics software The market research software landscape can be daunting. Insight Platforms hosts the industry’s largest directory of research software tools, and it is far from complete. More than 1,700 solutions are listed in nearly […]

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The complete guide to market research software