Voice sentiment analysis
Emotion at the heart of your program
Voice is the most intuitive, natural and efficient way to communicate.
We’re more likely to talk faster than we type, and our emotions come through in our tone, pitch, rhythm and more. Forsta’s Voice Sentiment Analysis gives your respondents the opportunity to express their feedback along with their personality. Gather and analyze emotion and sentiment in order to take action to deliver exceptional customer experiences
Get people talking
Capture your participants’ “right here right now” responses with a simple “press to record” survey plugin. Or, put our tech to use on long-form audio like focus group recordings.
Emotion and Sentiment Analysis
Listen for pitch, tone, rhythm and intensity in each respondent’s voice. Our technology will continuously score emotion in real-time. Analyze the words respondents use in order to assign sentiment scores
Capture audio feedback
Get accurate machine transcriptions in a flash, across a wide variety of local languages. Unlock valuable insights previously hidden in spoken word.
38%
of emotion is communicated through tone of voice
Talking is much faster than typing
125
words per minute spoken
52
words per minute typed
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