Voice sentiment analysis
Emotion at the heart of your program
Voice is the most intuitive, natural and efficient way to communicate.
We’re more likely to talk faster than we type, and our emotions come through in our tone, pitch, rhythm and more. Forsta’s Voice Sentiment Analysis gives your respondents the opportunity to express their feedback along with their personality. Gather and analyze emotion and sentiment in order to take action to deliver exceptional customer experiences
Get people talking
Capture your participants’ “right here right now” responses with a simple “press to record” survey plugin. Or, put our tech to use on long-form audio like focus group recordings.
Emotion and Sentiment Analysis
Listen for pitch, tone, rhythm and intensity in each respondent’s voice. Our technology will continuously score emotion in real-time. Analyze the words respondents use in order to assign sentiment scores
Capture audio feedback
Get accurate machine transcriptions in a flash, across a wide variety of local languages. Unlock valuable insights previously hidden in spoken word.
38%
of emotion is communicated through tone of voice
Talking is much faster than typing
125
words per minute spoken
52
words per minute typed
Related resources
The research agency’s AI efficiency playbook
The research agency’s AI efficiency playbook The research agency’s AI efficiency playbook The rise of AI has led to a surge of excitement, anxiety, and confusion within the research industry. Agency leaders can reap the rewards of this new landscape with our five guiding principles for integrating AI into your strategies. From boosting operational efficiency […]
Seeing is believing: How to display your data story
Seeing is believing: How to display your data story Seeing is believing How to display your data story The proof is in the numbers 2.5 quintillion bytes of data are created every day. And by 2025, global data is set to reach 180 zettabytes – that is 180 trillion gigabytes. But, business leaders still don’t […]
Power up your profit
Power up your profit: Elevating financial results with operational excellence Power up your profit: Elevating financial results with operational excellence Operational excellence is your key to retail success. Learn to build a cost-effective customer acquisition model, use insights for real results, and leverage employee experience. Enhance local operations and deliver exceptional customer experiences. With actionable […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.
