Home Resource Library Webinar How research agencies can thrive in a downturn

How research agencies can thrive in a downturn



Research agencies that combine leading-edge software with deep human expertise will be strongly positioned to create value for their clients – whatever the economic climate. But how do you execute this?

And how do you maximise the Human Experience opportunity in a downturn? In this expert webinar and panel discussion we’ll share four strategies you can adopt to drive results for your clients, thrive in a tightening market, and unlock future growth.  

Key takeaways:

  • How to build client value, drive revenue growth and enhance agency profitability
  • Growth-enhancing opportunities for agencies
  • Key attributes to assess when choosing a technology partner

Video

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