5 Steps to launching a digital diaries project
Launching your digital diaries project couldn’t be easier. In just a few steps you can create your digital qualitative project and be ready to launch.
Create your project
Starting your project is extremely straightforward. Access all current and previous projects, or start a new one from one dashboard. Once a new project is started, you can easily define the project settings, create segments, add and manage research team members and add T&C’s for participants to accept. You can also provide settings for daily reminders to participants.
Build your activities
Forsta’s activity library is home to a multitude of activity templates which you can preview, edit and add to your project. If you wish to create your activities from scratch, you can easily drag and drop activity elements in the Activity Settings section of the platform. Some of the most commonly used activities are diaries, group discussions and Concept Canvas.
Schedule activities
In the Activities and Scheduling section, simply drag and drop an activity onto the calendar, on the date that you’d like the activity to launch. Then complete the settings in the pop-up window.
Add your participants
Before you can launch your project, you’ll need to add your participants. This is easily done by uploading a CSV file of all participants. They can also be added individually.
Invite your participants
The last step is to begin your project by inviting the participants. Participants can be invited individually or in bulk within the participant grid in the platform. Invitations are sent via email and these emails are customizable to match your brand.
Now your project is launched, you can easily track data in real-time, moderate your project and probe deeper into particular subjects to gather insights.
More customer stories
Research HX
Many feedback programs measure Net Promoter Score movements, but few can reveal the “why” of customer behavior. Forsta’s HX Benchmarks puts performance in context so you can understand what great experiences look like for your customers. Learn more about the human-centered intelligence you need to outperform the market.
Integration: the new frontier of insights for research HX
Integration: the new frontier of insights for research HX Webinar synopsis: Discover the faster, smarter and more accurate way to research with Research HX. Gone are the days of sequential processes skipping between platforms. Parallel workflows, integrated steps and AI enhancements to the tools you use daily. Related resources
AI and the new era of customer experience: Insights for 2025 and beyond
AI and the new era of customer experience: Insights for 2025 and beyond Webinar synopsis: In today’s fast-paced digital landscape, customer experience (CX) is the ultimate differentiator—and AI is rewriting the playbook for how businesses connect with their customers. Tune in to an engaging session that blends cutting-edge thought leadership with actionable strategies to elevate […]
Learn more about our industry leading platform
FORSTA NEWSLETTER
Get industry insights that matter,
delivered direct to your inbox
We collect this information to send you free content, offers, and product updates. Visit our recently updated privacy policy for details on how we protect and manage your submitted data.
