Home Resource Library Customer experience

Customer experience

Webinar

Boost your agency’s performance: 5 AI strategies for success

Boost your agency’s performance: 5 AI strategies for success Webinar synopsis: AI is revolutionizing research, delivering faster, more accurate insights. This webinar covers five key strategies to integrate AI into your agency, enhancing efficiency, decision-making, and client results—while preserving the human touch. Through case studies and expert insights, you’ll leave with actionable steps to overcome […]

Boost your agency’s performance: 5 AI strategies for success
Ebook

Power up your profit

Power up your profit: Elevating financial results with operational excellence Power up your profit: Elevating financial results with operational excellence Operational excellence is your key to retail success. Learn to build a cost-effective customer acquisition model, use insights for real results, and leverage employee experience. Enhance local operations and deliver exceptional customer experiences. With actionable […]

Power up your profit
Ebook

Human-centered design for market research

Human-centered design for market research Human-centered design for market research Dive into the world of human-centered design (HCD) in market research with Forsta The secret to outstanding insights starts with the people you’re asking. We’re here to share how empathy drives actionable insights, holistic data analysis accelerates understanding, and compelling storytelling enhances engagement. At Forsta, […]

Human-centered design for market research
Webinar

Supercharge your business: drive local traffic

Supercharge your business: drive local traffic Join Rio SEO’s Ryan Weber and Tyler Ludwig to discover how Rio SEO’s Local Pages help you dominate local search and convert online searches into real-world customers. We’ll cover best practices for your website locators (store/dealer/agent locators), state pages, city pages, hyperlocal pages, and specialty pages that drive traffic […]

Supercharge your business: drive local traffic
Webinar

Crushing your CAC: Maximize click-buy-repeat

Crushing your CAC: Maximize click-buy-repeat Webinar synopsis:Are soaring customer acquisition costs shackling your financial potential? Join Zack Hamilton as he shares battle-tested strategies to slash your customer acquisition costs by optimizing your customer’s journey at every touchpoint. Learn how to: Related resources

Crushing your CAC: Maximize click-buy-repeat
Ebook

From click to collect: Turbocharging revenue with digital experiences

From click to collect: Turbocharging revenue with digital experiences From click to collect: Turbocharging revenue with digital experiences Digital experiences are the linchpin of customer journeys, influencing retention, acquisition –and of course, revenue. Get the tools and knowledge your brand needs to elevate customer satisfaction, break down organizational barriers, optimize for target segments, and leverage […]

From click to collect: Turbocharging revenue with digital experiences
Ebook

Closing the brand gap: Strategies for immediate impact on your brand’s success

Closing the brand gap: Strategies for immediate impact on your brand’s success Closing the brand gap: Strategies for immediate impact on your brand’s success. Your brand makes a promise, but customers often feel that promise is broken, or non existent. Closing this gap between expectations and promises will turbocharge your organization’s success. We’re here to […]

Closing the brand gap: Strategies for immediate impact on your brand’s success
Webinar

The 3 secrets to activating your insights for exceptional human experiences

The 3 secrets to activating your insights for exceptional human experiences In today’s complex business environment, measuring ROI is just the beginning. The true challenge lies in turning those measurements into tangible impact. Join us for our on-demand webinar, “The 3 secrets to activating your insights for exceptional human experiences,” where we unravel the dynamics […]

The 3 secrets to activating your insights for exceptional human experiences
White paper

How to make your Voice of the Customer programme work

How to make your Voice of the Customer programme work The path to a successful Voice of the Customer programme is well established. But how do you make sure you are heading in the right direction? Delivering industry-leading Human Experience for customers takes more than just systems of data collection. HX leaders focus on creating […]

How to make your Voice of the Customer programme work