ACTION WORKFLOW, ACTION INTEGRATION, ALERTS AND REPORTING
Turn your insights into improvements. Fast.
The data you need is pouring in. Your Forsta platform’s helping you to learn valuable lessons from it. Now you just need to get the right insights to the right people – so they can make the improvements that push your business forward.
ACTION WORKFLOW
Get into the flow
Set up your workflows in Forsta to give every action a custom, automated process. Set individual escalation levels, so everyone knows their role. Automate the to-do lists that go with every alert. Then set template emails to put the right people in the know.
ALERTS AND REPORTING
Stay alert to the most decisive data
Forsta lets you decide what data you need to know about immediately – and sends it straight to the people who can act on it. Use your various filters, search capabilities, action workflows and streamlined permissions to tell Forsta exactly what information you need to see and send instantly.
ACTION INTEGRATIONS
Act on problems or progress, instantly and automatically
When your preferences are all set up, the alerts are fully automated. Got a customer registering their displeasure in a survey? Automatically get all the details to the person who can reach out and make them happy again. Got a glowing report for a particular person or team? Set a templated email to go straight out and congratulate them.