News

Forsta unveils new CX predictive analytics capabilities Forsta clients will now be able to leverage predictive net promoter scores (pNPS) to foster a greater understanding of their full customer base  LONDON, UK and LISBON, Portugal. November 1, 2022 – Forsta, a leading global provider of market research, customer experience (CX) and employee experience (EX) technology, […]

Forsta named a leader in the G2 Grid® for Experience Management software by Real Users on G2  LONDON – October 31, 2022 – Forsta, an industry-leading global provider of market research,  customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader standing on the G2 Grid® for Experience Management Software by […]

Forsta acquires crowdsourcing and innovation platform HelloIgnite  ‘Companies can simultaneously strengthen CX and EX with Forsta Crowdsourcing, while MR Agencies can engage with consumers in a new way‘ NEW YORK – August 9, 2022 – Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced its acquisition […]

Forsta and Rio SEO combine to provide technology solutions spanning the entire customer journey, from discovery to purchase to brand reputation & advocacy   Newly merged business will power Local Experience (LX) solutions that bring together Local Marketing and Customer Experience (CX) technology  NEW YORK – July 26, 2022 – Forsta, the global leader in customer experience (CX), employee […]

Forsta, an industry-leading global provider of market research and customer experience (CX) technology, today announced the launch of its Digital Diaries mobile ethnography app, designed to obtain actionable, qualitative insights at scale.