FORRESTEr REPORT
PG Forsta named a Strong Performer in The Forrester Wave™: Customer Feedback Management (CFM), Q1 2023
The nine providers that matter most and how they stack up
When it comes to your wallet, we’ve got your back. We received the highest scores possible in four criteria, including pricing flexibility and transparency, client experience, ad hoc customer research, and revenue. See for yourself in the full report.
Inside you’ll find out:
- How individual CFM vendors stack up against each other
- How select to a CFM vendor
- The detail on each vendor’s current offering and strategy
Download the full report
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Many feedback programs measure Net Promoter Score movements, but few can reveal the “why” of customer behavior. Forsta’s HX Benchmarks puts performance in context so you can understand what great experiences look like for your customers. Learn more about the human-centered intelligence you need to outperform the market.
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