Data storytelling refers to the use of data to create a narrative and tell a story. Read our guide to learn how you can effectively tell a story with your data.
We’ve outlined 12 of the best strategies to improve your own customer engagement and generate moresuccessful conversions.
Social Listening is a method of gathering useful data from across social media platforms. Read our guide for everything you need to know about social listening.
Social Listening is a method of gathering useful data from across social media platforms. Read our guide for everything you need to know about social listening.
Social Listening is a method of gathering useful data from across social media platforms. Read our guide for everything you need to know about social listening.
Cradle-to-grave is an approach that evaluates a product’s feedback management, seeking to continuously optimize the product to extend its life cycle.
Churn rate is the rate at which customers refrain from continuing their business with a company. Check out our guide on how can calculate your churn rate.
Product Experience represents a customer’s entire journey with a product. Read our guide to learn how you can improve your product experience.
Forsta unveils new CX predictive analytics capabilities Forsta clients will now be able to leverage predictive net promoter scores (pNPS) to foster a greater understanding of their full customer base LONDON, UK and LISBON, Portugal. November 1, 2022 – Forsta, a leading global provider of market research, customer experience (CX) and employee experience (EX) technology, […]
Forsta named a leader in the G2 Grid® for Experience Management software by Real Users on G2 LONDON – October 31, 2022 – Forsta, an industry-leading global provider of market research, customer experience (CX), and employee experience (EX) technology, today announced the achievement of Leader standing on the G2 Grid® for Experience Management Software by […]
