Forsta welcomes new Managing Director for Voice of Customer and Employee in DACH

Forsta, the world’s leading Customer Experience and Research Technology company, has welcomed Volker Wylutzki-Boehme as Managing Director and Head of Voice of Customer (VOC) and Voice of Employee (VOE) Experiences in DACH.

“I am delighted to be joining Forsta at what is a pivotal phase for the business. As we seek to reinvent the global insights industry, we have a great opportunity globally and especially in the DACH region. There are so many global leading enterprises in DACH, our team will work hard to help to make them all more successful. I am passionate about the power of data, the ability to discern insights from it and then to be able to develop actions that help our clients grow their success – and their profits – is exciting. And that’s what we will do at Forsta!”

“Volker is a great addition to our senior leadership team and I am pleased to welcome him to Forsta,” adds Giles Whiting, COO and Head of the VOC/E business. “Volker brings years of significant VOC and VOE experience together with a deep knowledge of Big Data and Data Analytics that match perfectly with the cutting edge solutions and services we bring to our clients. Volker is inspired by data and the opportunity it presents to transform business. I am looking forward to seeing him play his part in not only transforming our DACH business, but also ensuring we and our clients grow smarter together.”

Volker is based in the Duesseldorf/Cologne area in Germany. 

About Forsta

Forsta is the new frontier of Customer Experience and Market Research Technology. Formed in 2021 via the merger of industry leaders Confirmit, FocusVision and Dapresy, our global company powers the richest and most comprehensive set of research and insights solutions, spanning CX, enterprise feedback management, VoC (Voice of the Customer), VoE (Voice of the Employee), Qual, Quant, Data Visualization and more. Forsta’s extensive set of market-leading tools, including its award-winning data visualization and reporting suite, combined with the expert guidance of our seasoned data and insights professionals, empower decision-makers to drive business impact based on truly deeper customer understandings. Founded in the Nordics, Forsta means “to understand” in Swedish. Visit Forsta.com for more information.